This Privacy Policy explains how seabet collects, uses, stores, and protects the personal data of players who register and interact with the seabet platform. Please read this document carefully before using seabet.
Last updated: June 2026
seabet is an online gambling platform operating at seabet.co and serving players in Malaysia. References in this Privacy Policy to "seabet", "we", "us", or "our" refer to the seabet platform and its operating entity. "You" and "your" refer to any individual who accesses or registers on the seabet platform.
seabet acts as the data controller in respect of the personal data of its registered players. This means seabet determines the purposes for which and the manner in which personal data is processed. Where seabet engages third-party processors to handle data on our behalf, we ensure appropriate data processing agreements are in place.
Questions or requests relating to your personal data held by seabet may be directed to our support team at the contact details set out in Section 14 of this Privacy Policy.
seabet collects the following categories of personal data from players:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, Malaysian identity card (MyKad) number, passport number (where applicable) |
| Contact Data | Email address, Malaysian mobile phone number, residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru) |
| Financial Data | Bank account details, payment method information (e.g., Touch 'n Go eWallet ID, Boost account reference, Maybank account, CIMB account), transaction history, deposit and withdrawal records |
| Account Data | Username, hashed password, account settings, communication preferences, responsible gaming limit settings, self-exclusion status |
| Technical Data | IP address, device type and identifiers, browser type and version, operating system, session duration, login timestamps |
| Usage Data | Games played, bet history, wagering patterns, bonus usage, game session logs, pages visited within seabet |
| Communications Data | Support chat transcripts, email correspondence, complaint records |
| KYC Verification Data | Copies of identity documents, proof of address documents, source of funds declarations where required |
seabet does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health data except where directly relevant to a responsible gaming assessment and with the player's explicit consent.
seabet collects personal data through the following means:
seabet uses personal data for the following purposes:
seabet does not use automated decision-making or profiling that produces legal or similarly significant effects for players without human review, except in automated fraud screening processes where a human review step is available upon player request.
seabet processes personal data on the following legal grounds:
seabet may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
seabet does not sell, rent, or trade your personal data to third-party marketers. Personal data is not transferred to third parties for their own marketing use under any circumstances.
7.1 seabet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, accounting, and reporting obligations.
7.2 Active player accounts: Personal data associated with active seabet accounts is retained for the duration of the account relationship plus a minimum of five (5) years following account closure, in compliance with applicable anti-money laundering retention requirements.
7.3 Financial records: Transaction records, deposit and withdrawal history, and KYC documentation are retained for a minimum of seven (7) years from the date of the transaction, in accordance with financial record-keeping obligations.
7.4 Self-exclusion records: Where a player has self-excluded from seabet, relevant records are retained for the duration of the exclusion period and for a minimum of five (5) years thereafter to prevent re-registration.
7.5 Marketing data: Email addresses and communication preferences collected for marketing purposes are retained until consent is withdrawn, after which they are deleted or anonymised within 30 days.
7.6 Technical logs: Server access logs and session data are typically retained for 90 days and then deleted, unless retained for a longer period due to an active fraud investigation or legal hold.
seabet uses cookies and similar tracking technologies on its platform. The following categories of cookies are used:
You may control non-essential cookie categories through your browser settings. Disabling certain cookies may affect platform performance but will not prevent you from accessing core seabet services. seabet does not use third-party advertising cookies or sell cookie-derived data to advertisers.
9.1 seabet implements technical and organisational security measures appropriate to the risk level of the data processing activities carried out on the platform. These measures include:
9.2 While seabet takes data security seriously, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to affected players, seabet will notify affected individuals and relevant authorities as required by applicable law without undue delay.
As a seabet player, you have the following rights in relation to your personal data held by seabet:
To exercise any of the above rights, contact seabet's support team using the details in Section 14. seabet will respond to verifiable rights requests within 30 days. We may need to verify your identity before actioning a request to protect against fraudulent access to another player's data.
seabet's platform is strictly for persons aged 21 years and older. seabet does not knowingly collect personal data from individuals under the age of 21. If seabet becomes aware that personal data has been collected from a person under 21, that data will be deleted and the associated account closed immediately. If you believe a minor has registered on seabet, please contact us at the details in Section 14 so we can take prompt action.
The seabet platform does not include links to external third-party websites. Where seabet's game providers or payment processors have their own privacy practices, those are governed by their respective privacy policies and are separate from this seabet Privacy Policy. seabet is not responsible for the data handling practices of third-party service providers, though we require all such providers to maintain appropriate data protection standards as a condition of engagement.
13.1 seabet may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last updated" date at the top of this page will be revised whenever material changes are made.
13.2 For material changes that significantly affect how we use your personal data, seabet will notify registered players via email to the address associated with their account at least 14 days before the changes take effect.
13.3 Your continued use of the seabet platform following the effective date of any updated Privacy Policy constitutes acceptance of the revised terms. If you do not accept the changes, you should cease using seabet and may request account closure in accordance with our Terms & Conditions.
For all privacy-related enquiries, data subject rights requests, or concerns about how seabet handles your personal data, please contact our support team through the following channels:
Email: [email protected]
Live Chat: Available 24/7 via seabet.co
Response time: Within 4 hours for general queries; up to 30 days for formal rights requests
When submitting a data subject rights request, please include your seabet username, registered email address, and a description of your request to allow us to locate your records efficiently and respond promptly.
Every piece of data transmitted between your device and seabet is protected by 256-bit SSL/TLS encryption — the same standard used by Malaysian banks for their online banking platforms. Your login credentials and financial data are never sent in plain text.
seabet does not sell, rent, or trade your personal data to advertisers or third-party marketers under any circumstances. Your data is used exclusively to operate your seabet account, comply with legal obligations, and improve platform services.
seabet stores passwords in hashed and salted form. Even seabet's own technical staff cannot retrieve your actual password — only you know it. If you forget your password, a reset link is issued; your existing password cannot be recovered or viewed by anyone at seabet.
seabet honours data subject rights including access, rectification, erasure, and portability. Submit a rights request via email or live chat and we will respond within 30 days after verifying your identity. No forms to fill — a simple message is sufficient.
seabet uses only the cookies necessary to run the platform and analyse anonymised usage patterns. No third-party advertising cookies. No tracking pixels shared with external ad networks. Your browsing on seabet stays between you and seabet.
seabet publishes defined retention periods for every category of data it holds. Financial and KYC records are kept for seven years as required by law. Marketing data is deleted within 30 days of consent withdrawal. We do not hold data indefinitely without purpose.
Your data is protected. Your privacy is respected. Now enjoy everything seabet has to offer — from JILI slots to live baccarat to live football betting.
⚠️ Must be 21 or older. Gambling involves financial risk. Please play responsibly.